Privacy Policy

Last updated: August 17, 2026

Pawglen (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

When you place an order, we collect the information needed to fulfill it: your name, shipping address, email address, and payment details (processed directly by our payment processor — we do not store your full card number on our servers). When you contact us through our Contact page, we collect the name, email, and message you provide.

How we use your information

We use your information to process and ship orders, respond to questions, and send order-related updates. We do not sell your personal information to third parties.

Cookies

Our site uses cookies necessary for core functionality, such as keeping items in your cart and keeping you logged into your account. We do not currently run third-party advertising or analytics tracking on this site; if that changes, we will update this policy accordingly.

Third parties

We share order information only with the vendors needed to fulfill your purchase, such as our payment processor and shipping/fulfillment partners.

Data retention

We retain order information as long as needed for accounting, legal, and customer service purposes.

Your rights

You can request a copy of the personal information we hold about you, or ask us to delete it, by reaching out through our Contact page.

Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the most recent revision.

Contact us

Questions about this policy? Contact us.